911 is the primary vehicle for reporting a crime or suspicious activity that warrants a police officer responding. DO NOT call 311 or call the District HQ, if you want an actual police officer to respond. DO NOT post on social media (Facebook, Nextdoor, Twitter, etc.) before reporting to the police. Patrol cars are dispatched through the 911 system and reported criminal activity is mapped based on these calls. Remember that your call is prioritized based on what you tell the 911 operator and what s/he enters into the computer. Response time is affected by the level of priority, officers available, and call volume.
- When to Call 911
- For any suspicious activity on your block and alleyways.
- For anything that you want an officer response.
- If you are not comfortable having an officer come to your home and want to know there was a response you can request the officer call you from the car.
- Keep in mind that 911 calls are prioritized based on priority then order received. If an officer is responding to your call and an incident of higher priority occurs, they may be redirected.
- If you are a victim of any crime:
- File a police report by calling 911
- Send the information to email@example.com so we can track and follow up with the SEPD for any additional need for further resources.